ALL – Accor Live Limitless Teams up with Wildlife Reserves Singapore

ALL – Accor Live Limitless has teamed up with Wildlife Reserves Singapore to offer bespoke VIP experiences, “The Art of Animal Presentation” and “Insider's guide to Zoology”.

  • 05:07 AM, 18 Dec, 2020

Have you ever wondered how a zoo can look after thousands of animals under its care, while managing its day-to-day operations?

(Singapore December 18, 2020) Accor Live Limitless (ALL) – Accor’s lifestyle loyalty programme, has leveraged a once-in-a-lifetime preview, the first of its kind, with Wildlife Reserves Singapore (WRS) for ALL members to utilise their points by redeeming a limitless experience. WRS is the operator of Singapore’s award winning wildlife parks – Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. 

These "money can't buy" and exclusive VIP experiences include a meeting with Dr Luis Carlos Neves, Director of Zoology, as he takes you on a behind the scenes visit at the world-renowned Singapore Zoo and Night Safari in intimate group settings. Members also have the opportunity to meet Ms Gail Laule, Director of Animal Presentation, to learn how animal presenters interact with their animals, conduct positive reinforcement training for physical examinations. Participating members can even try their hand at some animal training! 

“Accor Live Limitless (ALL) offers curates, prestigious and exceptional experiences to its members regularly, with unique opportunities such as “Insider’s Guide to Zoology” and the “The Art of Animal Presentation” which we are now showcasing,” said Garth Simmons, Accor South East Asia, Japan and South Korea’s Chief Executive Officer. “We are so pleased to collaborate with Wildlife Reserves Singapore and their talented teams to present this exclusive escapade. We want all our members to feel special and part of a very different loyalty programme.”

Ms Irene Lin, Chief Marketing Officer, Wildlife Reserves Singapore, said, “Connecting people to wildlife and nature to inspire care for our natural environment is a big part of what we do at Wildlife Reserves Singapore. This personalised tour led by our management team provides special insight to the role of modern zoos today in protecting wildlife and what it takes to provide uncompromised care for our animals. Through collaborations with industry partners like Accor, we hope to be able to raise the nature-quotient of the local community and appreciation for wildlife”. 

’Insider’s Guide to Zoology’ Experience

For the first time, visit Night Safari during the day, with a special VIP guided tour, to spot usually elusive nocturnal animals like the Malayan tiger and Asiatic bears. Experience a unique up-close encounter with the majestic Asian elephant herd usually seen at a distance during tram rides and meet Chawang, an Asian bull elephant and Night Safari’s park icon. Listen to insider stories from the animal care team and have a go at feeding the elephants their favourite fruits. Neha, the adorable baby elephant, is sure to delight everyone with her playful antics! 

Led by Dr Luis Carlos Neves, Director of Zoology at WRS, the exclusive tour also gives Accor’s ALL members exclusive access to the Singapore Zoo’s back-of-house areas of its white rhinoceroses, Fragile Forest and RepTopia exhibits. 

This experience gives Accor’s loyalty members special behind the scenes access, and interactions with the animal care teams who will share interesting stories to personalise the animal encounters. 

Offered exclusively to Accor's ALL loyalty members from December 2020, the VIP Experience Tour includes entry to Singapore Zoo and Night Safari between 1 pm - 3.30 pm, for an exclusive tour with Dr Luis Carlos Neves, Director of Zoology at Wildlife Reserves Singapore. 

Also included are canapés and light refreshments and some commemorative gifts to take home. 

ALL members can also enjoy a 15% discount on shopping and dining at the Singapore Zoo and Night Safari, plus a 15% discount on a Friends of Wildlife Plus Individual or Family membership. Guests are welcome to stay for their free & easy experience after the tour at Singapore Zoo until 6 pm and for the Night Safari from 7 pm till 11 pm.

The Art of Animal Presentation

What is it like to be an animal presenter at one of the top three zoos in the world? Meet Gail Laule, Director of Animal Presentation at Wildlife Reserves Singapore, as she takes you on an exclusive VIP experience and learn how animal presentations are curated at the Singapore Zoo and River Safari. 

Take this once-in-a-lifetime opportunity to get up-close to your favourite animals, with special behind the scenes access, walking in the footsteps of the zoo’s animal care givers. 

See how the animal care team interacts with the animals and provides the highest level of care for them. Members will even get to try their hand at animal training and enjoy an exclusive feeding session with the animal family, getting up-close to charming animals like the African Penguins, sea lion, fennec foxes and an Eurasian eagle owl

Accor's loyalty programme - ALL is a free-to-join loyalty programme and includes over 5,000 participating hotels worldwide in over 100 countries across the Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Mercure, Mama Shelter, Adagio Access, ibis, ibis Styles and Thalassa Sea & Spa brands. Benefits include a VIP welcome on arrival, exclusive offers throughout the year, advance access to discounts of up to 50% through exclusive member sales, as well as a range of exclusive private events such as concerts, sporting matches, dining experiences, celebrity events and more. Points will never expire, provided the member stays with Accor Hotels once per year. For more information and instant membership, please visit

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